Right of Withdrawal

This translation is provided for convenience. The German version of this page is legally binding.

Consumers have the following right of withdrawal. A consumer is any natural person who enters into a contract for purposes that are predominantly outside their trade, business or profession.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us

Sole proprietor (FOP) Dmytro Kovalchuk
vul. Bohdana Khmelnytskoho 13, Bronnyky, Rivne Oblast, Ukraine
Phone: +380 75 585 39 66
Email: [email protected]

of your decision to withdraw from this contract by an unequivocal statement (for example, by email or letter). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient to send your notice before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we receive your notice of withdrawal. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise; you will not incur any fees for the reimbursement.

If you requested the services to begin during the withdrawal period, you shall pay us an amount proportionate to what has been provided until you informed us of your withdrawal, in comparison with the full coverage of the contract.

Early expiry of the right of withdrawal

The right of withdrawal expires once we have fully performed the service, provided that we only began performance after you gave your express consent and at the same time acknowledged that you lose your right of withdrawal once we have fully performed the contract. You give this consent with a separate checkbox before payment.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Sole proprietor (FOP) Dmytro Kovalchuk, vul. Bohdana Khmelnytskoho 13, Bronnyky, Rivne Oblast, Ukraine, email: [email protected]

• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:
• Ordered on (*):
• Order number:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.

Version of 26 October 2026